Orders under $250 NZ Post (1-3 working days)- $12 NZD
Please allow one to two additional days for rural delivery.
AUSTRALIA
Orders $300+ Economy Shipping (7-10 working days) - Free
Orders $300+ Express Shipping (2-5 working days) - $20 NZD
Orders under $300 Economy Shipping (7-10 working days) - $20 NZD
Orders under $300 Express Shipping (2-5 working days) - $35 NZD
INTERNATIONAL
Orders over $500 -
Economy Shipping (10-14 working days) - Free
Orders under $500 -
Economy Shipping (10-14 working days) - $55 NZD
If your area or country is not mentioned please contact us at info@moke.co.nz.
All international orders please note, that once your order has left New Zealand it may be subject to
customs clearance procedures which can cause delays beyond original delivery estimates. It is important to note that some destination countries may
apply a duty tax upon arrival. this charge will not be payable by Moke and will be
your responsibilityProvide the answer to the question here.
Our aim is to dispatch all orders within 24–48 hours of purchase. Please note that during sale periods, public holidays, and new collection launches, dispatch times may extend up to 72 hours due to increased order volumes. We appreciate your patience and understanding during these busy periods.
Yes you can!
Exchanges, Returns + Refunds
Sale items are not eligible for refunds unless they are deemed faulty. However, they may be returned for an exchange (subject to stock availability) or an online store credit.
If you require an exchange, postage costs must be paid in full before the replacement item is sent.
Please choose carefully when purchasing sale items.
If you have any questions please contact
info@moke.co.nz
Please note: Moke does not take responsibility for any items lost in the process of returning them to us, hence the request for a traceable method.
Please note: Items marked as
Final Sale are not eligible for return, exchange, or store credit unless they are deemed faulty.
Should for any reason you not be happy with your purchase, we happily offer a refund or exchange on full price items within 14 days from the date your order was received. So long as the returned item is in re-sellable condition, including its full packaging and tags, we will provide a refund (by the same means your order was paid for, less the cost of freight) within 5 working days of receiving your item(s) in our distribution centre,
Moke offers free shipping (on applicable orders) with the tacit understanding that the customer will keep the goods purchased. Should you choose to return your full priced order for a refund, Moke will retain any original shipment costs incurred.
Please note all shipping of returns are at the expense of the customer.
If you have any questions please contact
info@moke.co.nz
Please note: Moke does not take responsibility for any items lost in the process of returning them to us, hence the request for a traceable method.
Customer Reviews
Overall rating: 4.7 / 5 from 8851 reviews.
Nice casual sweat . Generous size , should have gone down a size on this . But ok , great colour , fabric and style with the longer back , always a good look
I have a smaller jacket and it was getting tight. I love your jackets and I was so pleased they are still being made. The size I ordered is bigger than I expected, however it doesn’t matter as I will wear layers underneath.
What a lovely rain jacket. It is so well designed and finished. The best part is discovering the pockets. So well hidden, the contents will be secure. The fit is perfect to wear over warm clothes as well as tshirts. It is great to have a New Zealand design and made item.
Love the shirt! And a good price for a much needed wardrobe item! Online process was so easy - needed to return item for bigger size - and the whole process was seamlessly easy! Going to love wearing it.
These shorts are such a lovely and flattering fit. They are not too tight around the waist and sit just above the knee. So stoked to have them for summer
These are my new favourite pants. I have now bought them in every colour. The fit is great. The fabric has a nice weight, so it hangs well. I even bought a couple of pairs of the shorts. I always get compliments when I wear them.
