Estimated delivery can take from one to three working days. Please allow one to two additional days for rural delivery. All deliveries within New Zealand are sent signature required.
What is your return policy I am not sure of my size
We happily offer a refund or exchange on full price items within 14 days from the date your order was received. So long as the returned item is in re-sellable condition, including its full packaging and tags, we will provide a refund (by the same means your order was paid for, less the cost of freight) within 5 working days of receiving your item(s) in our distribution centre.
Our full return policy can be found https://www.moke.co.nz/pages/shipping-returns and if you have any queries, don't hesitate to contact our customer service team :)
Is the lining easy to slide on?
Hi there - yes the lining makes the coat nice and easy to slide on :)
What size Billie jacket is the model wearing?
Our model, Sharon, is wearing the size small. We will be doing a second, all-sizes, photoshoot shortly with more images online in early April :)