Estimated delivery can take from one to three working days. Please allow one to two additional days for rural delivery. All deliveries within New Zealand are sent signature required.
Hi, is size L considered a size 14? I tried one on at Designers in Taradale, but it was too big. They didn’t have a 14 available.
A 14 is considered a large, yes - so you could try the medium if you felt the large was too big when you tried it on. The good thing is, as this is a full priced item you have the ability to do a size exchange, or even get a refund if you decide the style isn't quite right! View our full return/exhange policy here for more information, and don't hesitate to contact us on +64 3 4349981 if you need to seek further advice :)
Do you have anywhere where you can go to try a coat on? I find it difficult to find a coat big enough for me and I don’t really like buying online.
We totally understand, and thankfully we have lots of wonderful stockists - it depends where you live as to which one is closest to you of course. Our stocksts guide can be found here: https://www.moke.co.nz/pages/stockists If you're still unsure though, please do get in touch with our Customer Service team and they'll assist you further. It's also worth noting we have a great returns policy, if you do decide to try buying from us online - (View this Return info here: https://www.moke.co.nz/pages/shipping-returns)
Hi there, what is the waterproof rating for Billie pls
The Billie has a 10,000 waterproof rating
Hi Could you tell me is the size the same as Marlow. ..I have a 3x but find it is too big I wondered if Billie is a smaller fit
The Billie is a smaller fitting style than the Marlow, though the Billie is still a relaxed style. We always recommend checking our sizing charts too, as we have each styles' measurements, to help you choose the best fit for your body. Don't hesitate to get in touch with our Customer Service team if you need further assistance